As workers are leaving jobs in the “post-pandemic labor shuffle”, you may need to hire new employees to keep your company operating. Here are some tips for conducting interviews:
- Review the applicant’s resume and cover letter prior to the interview.
- Use a standardized list of questions for every interview.
- Reduce bias by rating interviews using a numerical scoring guide.
- Remember to ask the interviewee if they have any questions for you. It is a two-way street, with you needing to ensure this is the right worker for your company as well as the interviewee needing to ensure this is the right company for them.
- Ask front desk staff about their interactions with the interviewees. Applicants who were rude may not be the best hiring choice.
- Be on time to the interview. Like you, job candidates are taking time from their busy day for the interview and you should be respectful of that.
- Be mindful when making small talk. While talking about family or a person’s political views may seem innocuous in social settings, they are inappropriate in the business setting and may be viewed as illegal interview questions.
- Take notes during the interview on a separate sheet of paper. Do not write directly on the resume itself, since that will become part of the employee’s personnel file. Be mindful not to make inappropriate or illegal notes. Remember that Human Resources has to retain interview notes and applicant resumes for 3 years after a hiring decision is made.
- Follow up with all interviewees after the interview in a timely manner. Calling applicants to inform them that they will not be receiving a job offer can feel awkward, but they deserve the courtesy.
For more support with recruitment questions or if you would like assistance in creating an Interview Scoring Guide, please contact HRinDemand.
Bailey Cummins, PHR, is a member of the HRinDemand team, a human resources company in Reno, NV, offering expert guidance and easy-to-use tools to help small businesses with employment regulations, compliance, employee relations, and company growth.